Lose something in one of our vehicles? Contact our Lost & Found team as soon as possible by clicking on the "contact us" button below.
Please provide us with as much detail as possible to assist with our search. Helpful information includes the date and time of your cab ride, pickup address, cab number, and the trip number found on your receipt. We will be in touch with you within a couple of days. If we find your item(s), we’ll hold it for you at our office for 30 days for you to pick up or arrange mailing.
In the event that you no longer need a ride, you may cancel your order by calling dispatch at 877-201-8294 or directly within the RideYellow app.
Putting discounts aside, you can estimate the cost of any trip you take with us by using a simple calculation of multiplying the number of miles you will be traveling by $3. Multiple passengers always ride for the price of one.
The majority of the taxis will accept pets. When placing your order, tell the agent that you are traveling with your pet. The small pets need to be in a carrier and/or on a leash and not foul the car. Service animals on a leash are always permited to ride with the passenger.
Wheelchair accessible vehicles are available at no extra charge. Reservations made 24 hours in advance is requested, but same day orders are serviced in as timely a manner as possible.
United Checker Cab does not provide car seats in its vehicles. In the state of California, parents are responsible for supplying car seats or booster seats for their children. Children should be safely seated and buckled in the event that parents cannot provide car seats. In the state of California, children 8 years of age or older, and 80 pounds or heavier do not require car seats or booster seats.
At the airport, please visit the taxi stand conveniently located at the exit. You will see a starter who will shepherd you to a vehicle quickly. Taxis are lined up for your immediate use. However, you can not use the RideYellow app to get picked up at an airport.
Please apply at rideyellow.com/driverPlease note that you will NOT be eligible to become a RideYellow driver if you:
Need a question or issue resolved? Click the button below to complete our quick form and one of our support staff will get back to you within 48 hours.